Frequently Asked Questions (FAQs)

Health insurance typically covers a wide range of medical expenses, including hospitalization, surgeries, outpatient care, prescription medications, preventive services, and sometimes even alternative treatments. Specific coverage depends on the plan you choose.

Yes, most health insurance plans allow you to add family members, such as your spouse, children, and sometimes even parents. Family plans provide comprehensive coverage for all members under a single policy.

The waiting period varies depending on the type of treatment or condition. Typically, there is a waiting period of 30 days for general claims and up to 2–4 years for pre-existing conditions. Be sure to check the specifics of your policy.

Pre-existing conditions are generally covered after a specified waiting period, which can range from 2 to 4 years depending on the insurer and the plan. Some policies may offer coverage sooner, so it’s important to review the terms.

Filing a claim is straightforward. You can either go cashless by showing your health card at a network hospital or submit the necessary documents for reimbursement if you’ve paid out of pocket. Our support team is here to guide you through the process every step of the way.